"focus and clarity of the treatment plan provided by the physician or nurse practitioner,"

"your physician or nurse practitioner's explanation of your illness,"

"how much you were helped by the care you received", and

"satisfaction with physicians and nurse practitioners."

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B. Perceived Strengths

Health Care Providers. Students regard the health care providers to be among HUHS' greatest strengths. In fact, physicians were rated "good" or better by nearly 80% of students. Nurse practitioners and health-assistants receive positive marks as well.

Specifically, students are pleased with the attentiveness and thoroughness of their primary care physicians (PCP) and nurse practitioners. Not surprisingly, many of

these factors are those that are highly correlated with overall satisfaction.

"the attention they were given by providers" (77% "good or better"),

"the extent to which their concerns were addressed" (72%),

"the focus and clarity of the treatment plan provided to them" (70%), and

"the clarity of follow-up instructions" (69%).