However, when students need to see a medical professional on nights or weekends, they prefer to go to the After Hours Urgent Care Clinic without a definite appointment (75%).

A vast majority (84%) of students who have frequently visited HUHS in the past 12 months prefer to call ahead to make an appointment on weekdays. Conversely, 80% of frequent visitors would choose to go to After Hours Urgent Care without an appointment on nights or weekends.

Primary Care Physician Selection

Forty percent of students continue with a PCP or nurse practitioner that is assigned to them on their first HUHS visit (40%). An additional 39% are more pro-active in their doctor selection by making a selection via the HUHS web site (12%), from the Clinician Directory at the beginning of the academic year (10%), from the 'Select your primary care clinician' event (9%), or from making a choice at the time they enroll at Harvard University (8%). Others prefer to set-up an appointment to meet with a physician or nurse practitioner (21%).

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Sources for Health Information

Less than a quarter of respondents turn to HUHS for the majority of their health-related information (16% through HUHS medical personnel and 2% from the Center for Wellness and Health Communications). Three quarters of respondents get the majority of their health-related information from their family. An additional 42% get information of this nature from their friends, while still another 29% receive information from their physician or nurse practitioner at home.

Communication with Health Care Provider and HUHS

While students are comfortable with e-mail, they do not want to rely on it for communicating with their doctor or nurse practitioner. In non-emergency situations, 56% of students prefer to communicate with their physician or nurse practitioner through face to face visits. A third of students opt for the telephone (32%), while only 12% would prefer to utilize e-mail.

Interestingly, while they would not use e-mail to communicate with their health provider, 39% of students would like to receive information about HUHS and health-related activities via e-mail. Two out of ten would prefer to have information sent to their house or dorm. Fifteen percent would like to get this information by visiting the HUHS web site.

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F. Awareness of Services

While many students are aware of the existence of HUHS sponsored services, few students have used them. For example, 95% of students are aware of Room 13, 92% of students are aware of Eating Concerns Hotline and Outreach (ECHO), and 89% are aware of Peer Contraceptive Counseling (PCC). However, only 2%, 3%, and 3% have used these services, respectively.