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Virtual Insanity: Square Bookstores Struggle to Compete With Online Vendors

The Harvard Book Store's head buyer, Carole Horne, says her store has "a handful" of professors who choose them instead of the Coop for textbook orders.

In addition, she says, their ample used book section draws many students searching for textbooks.

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This year, the store has begun posting signs to make students aware that it carries books used in Core courses.

But Harvard Book Store's main customer base is drawn by the store's carefully selected academic titles, Horne says.

"Amazon.com has a comprehensive list of all titles available," she says.

"We choose to display and promote books that we think are important," she says, adding that when customers choose a displayed book, they are assured of its quality.

For WordsWorth, too, a handpicked list of titles is key.

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