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Steamed: Staff Bears Brunt of HDS Changes

And Della Barba says she's already noticed an improvement on an individual basis.

"I see them going through this process, and it's becoming more comfortable," she says.

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Conti agrees with her impression of the situation.

"It's 100 percent better than it was October 1," he says. "The stress level is way down now."

A Grain of Salt

However, conversations with staff reveal a breakdown in communication.

"The people in the director's office don't even know our names. They don't care about us," says one chef.

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