Both Kadison and Rosenthal cite the new computer scheduling system as a step in the right direction.
By looking at the screen, people can instantly discern each day's openings.
On a sample day, there were 103 hours available for patient visits, and 11 percent--11.25 hours--were still open for appointments.
"You can access mental health services 7, 24, 365," Rosenthal says. "Those are the numbers. We're always here."
Instead of the freelance mental health professionals MHS used to employ, for the past year, there has been a regular night clinician at UHS.
If a student needs a little more help, the on-call physician will come to UHS to talk to the student in person
UHS has also attempted to shuffle staff hours to be more attuned to student needs. Creating more emergency appointments in the early evening, when students are more likely to need help, has aided these efforts.
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