Response does not approach police or administration officials with information of the incidents disclosed to them. They also make a point of not "impressing any action" on students who call them first.
"We will not encourage someone to take legal action if he or she does not want to," the Response member wrote. "We will tell the caller that if he or she might want to take legal action later, a rape kit could be very important now. We can explain the contents of a rape kit and what the process is like."
The woman assaulted by Douglas wrote that one of the best pieces of advice Response gave her was directing to her "lifesaver"--Gould.
The student wrote that Gould "knew about the stresses I was dealing with relating to the Ad Board system and the courts more than an off-campus counselor would have."
"She is trained to deal specifically with survivors of sexual assault, which was also nice. It was so important for me at that time to feel understood, and there were very few places at Harvard where I could relax, vent, cry," she wrote.
While Rosenthal and Gould maintain that UHS as a whole can provide adequate counseling both immediately following the attack and in the long term, the woman assaulted by Douglas wrote that the person she talked to early in the morning left her on her own.
"They said they didn't provide transportation, and that I would have to go on my own," the woman wrote. "Not only are there no doctors to perform rape kit exams, but there is no concern with getting victims to a place where they can get a rape kit done."
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