But most students still schedule appointments with UAs when they realize their predicament, according to Saleh.
As a result, calls, requests and e-mails from students who mistakenly downloaded the virus continue to flood Computer Services and keep UAs busy.
Yesterday, Saleh came to the aid of two people who had downloaded the virus.
“You get to a point where it becomes aggravating, and then it becomes exhausting,” said Davis. “On a day like this, [fighting the virus] basically absorbs everything.”
Davis said that students should download attachments with caution, even when they appear to be from a safe source like FAS Computer Services.
“As a general rule, we will not send around attached files,” said Davis. “Currently, we don’t have any mechanism for doing an all-campus e-mail broadcast announcement.”
—Staff writer Claire G. Friedman can be reached at cfriedm@fas.harvard.edu.