“On Monday, I was trying to use my cell phone because I got two rejection letters from law schools, and I was trying to call my parents all day to let them know,” said Sarah M. Mercer ’04, another Adams House resident. “I was pretty upset by the letters so I had to wallow in my own pity until I could get a hold of them. But after a phone call on a landline with my mom and a trip to Ben and Jerry’s I was fine.”
Isley D. Markman ’06, a Kirkland resident, said she is considering terminating her contract with AT&T.
“It was annoying in the sense that when I was on the phone with somebody, I would have to call them back 10 times because I kept getting cut off,” said Markman. “I am displeased with AT&T, and I would like to switch to another service.”
While many students are still frustrated and angry, it does appear that service was restored yesterday afternoon.
“The site has been completely restored, we just did a drive test in the area, and coverage has been restored,” Webner said.
Several students confirmed that their cell phones were in fact working again.
“It looks like they have fixed something because I can get calls in my room now,” Naim said.
Despite the apparent resolution, students like Markman and Reid said they still plan to switch to a new service.
“I am definitely switching to Verizon. I am going to pay the cancellation fees,” Reid said.
Webner said AT&T apologized for inconveniences caused by the service outage.