Her daughter, Colleen, is a property manager for Harvard Planning and Real Estate, and occasionally drops by Cannon’s office. These visits help keep the family close.
Beyond the personal photos and the plants that dot her office, though, the office also reflects her desire to make people feel comfortable.
“I have a bunch of candy here for whoever drops by,” she says. “Jelly beans, chocolate. I have a whole tin of candy bars. But, I don’t touch it.”
The candy helps to relax those she meets with in her office, but she also finds that the hectic schedules many affiliates lead prevent them from making a personal visit.
“I’ve tried to figure out ways like email to try to make it as easy as possible [to contact her],” she says. “Especially for students, email is convenient. Sometimes it’s easier than when people leave [vague] phone messages.”
Regardless of how people contact her, she says she always tries to respond within 24 hours.
“I’m here, happy to assist in any way I can,” she says.