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Payroll Switch Leaves Students Without Checks

Office of Human Resources unaware of glitch in new system

“I went to input my hours online, but I don’t know if they actually went through,” Wrenn said. “I think it’s good that they’re reducing paperwork but the system is not very user-friendly. It should be self-explanatory.”

Wrenn said he had no trouble filling out time sheets by hand for the past two years, turning them into the payroll office, and receiving a paycheck on time.

Touborg said that based on calls to a University hotline for paycheck problems, there remain only 20 employees with unresolved paycheck problems. She said only 10 of these deal with unreceived checks.

Carlos R. Gonzalez ’05 said he was paid for his work at Widener during the month of September, but he has yet to receive a paycheck for the week after the switch to PeopleSoft.

“I’m supposed to get paid on Oct. 27 now, and I hope it works out,” he said.

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Dodd and Gonzalez said they had not heard about the hotline Touborg mentioned, but that they had informed their bosses of the paycheck problems.

Wrenn said he had not yet reported his paycheck problem.

Homer said she felt “optimistic” students experiencing payroll problems would receive all of the money owed to them in paychecks this Friday.

Although Touborg said the system is operating well, she said that a University with 15,000 regular employees and thousands of temporary employees is bound to experience problems using the new system.

Touborg said students with paycheck problems should call (617) 495-3001.

—Staff writer Jenifer L. Steinhardt can be reached at steinhar@fas.harvard.edu.

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