"I'm searching around for my credit card statements right now," Berrio Matamoros said.
CyberRebate's unique business model may cause the company's bankruptcy to hit customers especially hard. Before its collapse, the company charged customers several times the typical market price of products--always with the guarantee of a full refund in about 14 weeks.
CyberRebate customer Benjamin M. Wikler `03 said he initially had qualms about the company's tactics of overcharging and then waiting for some customers not to file their rebates.
"People don't send in their rebates, and when they do, they do it wrong," he said. "It seemed a little sketchy, but if you're a diligent consumer, you can get a good deal out of it."
Wikler for example, bought a pair of headphones last year for about $100. His rebate for that purchase came as promised.
But when he bought two new pairs of headphones recently for $200--to replace the old ones, which broke--Wikler says the company refused to reimburse him.
"I'm pissed off. I want my money back," he said.
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