The report described a struggle for control between Riley and the lieutenants in HUPD.
In response to the report, Riley hired new officers with the blessing of General Counsel Anne Taylor, and HUPD began to create a new image for itself on campus.
After sitting on the undergraduate admissions committee himself, Riley now brings Director of Admissions Marlyn McGrath Lewis to speak to officers about the kind of students that come to Harvard and their backgrounds.
Rather than buying into stereotypes of the typical Harvard student, Riley says officers are "really proud" of the community they serve.
And the result of that attitude has been increased communication between HUPD officers and student organizations like the Progressive Student Labor Movement (PSLM).
In contrast to the protests of 1969, when officers beat and clubbed students, officers and student activists now know each other by name and say that protests occur without creating undue disturbance.
"I think the police have been great," Amy C. Offner '01, a member of PSLM, told The Crimson last spring. "They have consistently been very fair and very professional in their treatment toward us."
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