The report listed a score of recommendations, many of which have since been implemented, including increases in the capacity of the Albany Street shelter.
Nonetheless, Enman says, the steps taken are not enough. Homeless violence "continues to be a topic of concern," she says.
Through its outreach programs, CASPAR sees thousands of people each year in both Cambridge and Somerville.
It runs 19 different programs ranging from street outreach to shelters.
The big picture shows how safe Cambridge really is. Most of its crime rates are far below the national average. An online news survey rated Harvard the safest urban Ivy League, mostly due to Cambridge's crime rate.
"Anytime you have a crime everybody's upset of course," Pasquarello says. "If you look at it overall, the city is a relatively safe city to live, work in and hang around in."