"This happens only in CUEd classes," he says. "It's not an exact science."

Besides the fact that not all classes fill out CUE evaluations, responses are counted only when at least seven evaluations are returned.

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According to Aladjem, it is not usually laziness or negligence on the part of the TF leads to low CUE guide scores. Rather, he says, it is a need to "refocus and microadjust" teaching styles or it may merely the imperfection of the evaluation system.

According to Todd, "the resources of the Bok center are exceptionally rich." Founded in 1976, the Bok Center's mission is "to improve undergraduate education," according to James Wilkinson and it attempts to do so through a variety of different methods.

"Everyone is different," says Wilkinson, "the system is quite flexible. There is training that is appropriate for their strengths and where they need to improve."

When TFs come to the Bok Center looking for help with their teaching, each case is dealt with separately, and there are many different options. TFs can have their teaching observed and then reviewed, attend seminars or use evaluation forms for more frequent feedback.

"We make an individual plan depending on the case and the reasons for the low grades," Aladjem says. There is no right way to teach, we feel strongly. By the same token there is no right way to improve teaching."