Both union and University officials said that moral considerations played a role in the University's action.
"My marching orders were from the top to do the right thing," Taylor says.
"The institution does have a heart. [President] Neil [L. Rudenstine} and Harvey [V. Fineberg '67] care a great deal about this and this is why a fire got lit under this."
Rudenstine took the unusual measure of personally writing letters requiring employment data from the deans of Harvard's schools and also cut short personal obligations to attend labor meetings.
Even the union says it believes that the University isn't some gigantic version of Uncle Scrooge.
"I think the University leadership has a soul...These people have souls and hearts," Landeau said.
And for Jaeger, the University's actions indicate perhaps that Mass. Hall is moving in the right direction.
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