Yet A. Chandler Bass '00 readily notes drawbacks to the ease of catalog shopping.
"[One of the] reasons that I don't buy from catalogs is that I like to try stuff on, and if the clothes that I ordered don't fit, it's such a pain to return them," Bass says. "Plus, with the plethora of stores in the Square, who needs catalogs?"
Sizing can be problematic, and that "spearmint tee" may not exactly match your "copper jelly slide." The "J. Crew guarantee" means the company will accept an exchange or refund "at any time and for any reason."
"I have found that J. Crew clothing is highly variable in terms of quality," Henry says. "I have been happy with their sweaters, slacks, and bathing suits, but my winter coat has not held up well at all."
And sometimes, a J. Crew fix just isn't enough.
"If I had a wish, Diesel, Calvin Klein and Donna Karan would have mail-order catalogs," Hariri says. "If they do, somebody call me."