Security supervisors, who are charged with monitoring uniform and conduct violations, rarely check up on guards. One guard said he had been visited by a supervisor just three times since September.

Dowling acknowledged there are problems with supervision, but said he hasn't been been given the manpower to fix it.

"It's certainly a concern," Dowling said. "That's why we need more supervisors."

The lack of action on many recommendations has undermined the credibility of the report, particularly in the minds of those who did not charge discrimination but were sympathetic to those who did.

Particularly disappointing to some guards has been the administration's failure to act on one particular recommendation that most agree would help the unit significantly.

That recommendation--that a police lieutenant or sergeant be used to run the unit for at least one year--drew widespread support.

"You need someone totally neutral running the department," said one guard who disagreed with the employees' claims of discrimination.

Marshall could not be reached for comment this week.

Department sources said that Dowling, who was the subject of several of the employees' charges, has attempted to enact many of the report's recommendations--even those with which he does not personally agree.

Dowling said in an interview this week that he has completed a revision of the guard service manual and is simply waiting for the goahead from Marshall and Johnson to distribute it.

Other recommendations are still in the discussion stage, Dowling added. He said two recommendations--an expansion of the number of security security supervisors and the implementation of regular performance reviews for guards--are being discussed and are likely to be approved.

Dowling also said he will likely follow the report's recommendation and conduct more thorough background checks the next time he hires new guards.

In addition, a requirement that new security supervisors be required to take management courses is in the works, and he said changes in this summer's annual training session for guards are under consideration.

"We should talk about racism, descrimination, bigotry--all of which should have been addressed a long time ago," Dowling said.

The manager said Harvard has become suddenly generous about spending money on the unit--a key recommendation of the report. Dowling said he now has money to buy "things I haven't seen in five years."