In his written statement, Behenna acknowledged using obscenities in confronting Grodzins, who the report indicates is white. Behenna denied that he struck Grodzins, saying that when he "directed [Grodzins] out of my path," the man fell.

Despite these incidents and more than one dozen recorded instances of rule infractions, Behenna was promoted from guard to security supervisor in 1984, sources say. Two department employees familiar with his record said they did not understand why he was promoted.

At the time, Dowling was a member of management but he did not head the security department.

Promotion to Supervisor

After the promotion, Behenna allegedly had problems dealing with employees. Last spring, three minority guards who have worked under Behenna said they were harassed by him during their tenure in the unit.

The alleged harassment included verbal abuse, unusually close monitoring of minority guards during shifts, and threats of reprisals.

Behenna has consistently refused to answer questions from The Crimson. He refused comment again yesterday.

University officials--including Johnson, former General Counsel Daniel Steiner '54, Director of Human Resources Diane Patrick and acting General Counsel Frank J. Connors--have said complaints against security supervisors were investigated and the supervisors cleared.

Investigations of similar claims by two guards were dismissed by a state agency, the Massachusetts Commission Against Discrimination.

But several guards claim the University botched the inquiry by failing to interview them.

Latest Charge

Ugwuegbu, who worked as a dispatcher for the escort service during the academic year 1990-91, said this week she stands by her letter of complaint against Behenna.

In the letter, which was obtained by The Crimson, Ugwuegbu said Behenna made "harsh, humiliating and inhumane comments" after she attempted to switch shifts with another student dispatcher.

On the night in question, Ugwuegbu said she was exhausted from working "several nights consecutively." In the letter, Ugwuegbu said Behenna demanded she work the overnight shift despite her fatigue.

When she explained she had prayers to recite the next morning, Behenna allegedly told her to have someone recite them for her.