WELCOME to the new and exciting world of the Harvard University Network (HUN) phone service. You are a fledgling Crimson editorial writer who has just been assigned to write about the new phone system. You have three options.
1) You do extensive research.
2) You conduct many interviews.
3) You watch helplessly as your phone shuts off for no reason and you must spend hours on hold trying to get it fixed.
Call it fate. Unable to reach your editor on your dead phone, you go to the nearest Centrex phone and call the HUN help number. A friendly voice answers the phone. Your adventure begins.
If you would like to be connected to a repair representative Press 1.
If there is something wrong with your phone Press 2.
If you need repair service Press 3.
WHILE you ponder the semantic distinctions between your three choices, you are treated to the Cliff's Notes of touch-tone phone messages.
Press 1 for repairs.
Press 2 for service.
Press 3 for maintenance.
There is a brief pause and the phone begins to ring again. A less friendly voice offers you a new set of instructions.
If your phone is not working Press 1.
If you are not working Press 2.
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