Officials of the Providence Post Office have investigated the College Record Club of Brown University and cleared the club of suspicion of fraud. Carelessness, rather than an attempt to bilk customers, was responsible for delivery failures, they said.
The operator of the club "did not keep proper files and was lax in replying to complaints," the Post Office said, but the complaints were few in comparison to the number of orders shipped. The club has since adjusted these few complaints.
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